Professional Summary

A quality-minded, deadline-focused Multimedia Graphic Designer with more than 25 years experience. Have created virtually all types of marketing and instructional media including internet, computer-based, print, and premium items. Thrive in a fast-paced, team-oriented organization.

Skilled in: Web design, animation creation, interface design, illustration, print design, creative direction, team building, and working under deadlines.

Education
Bachelor of Arts - Graphic Design
George Brown College, Toronto, Ontario

Skills Summary

• graphic design
• web design
• usability
• interface design
• website maintenance
• flash animation
• illustration
• creative direction
• team building

Technical Experience

Black Widow Imaging

• Service Level Quality Assurance Manager (2022 - Present)


• Technical Support Engineer (2020-2022)

Responsible for ensuring that all the images are uploaded to the proper syndication. This includes having to communicate with third parties in getting the orders completed in a timely manner.

• Create detailed documentation on our image capturing system


• Audit images from all of our customer locations (auctions and dealers)


• Responsible for training new image auditors


• Manage image auditing team to ensure image quality standards are met


• Collaborate with third-party vendors to resolve imaging issues


• Edit images with Photoshop to fill the capability gaps of Black Widow software


• Conduct quality control for cameras to ensure proper alignment and cleanliness


• Identify, document and troubleshoot issues

Web Designer (2012 – 2020)
Enterprise Holdings, Inc.

• Senior Digital Content Specialist (2017 - 2020)


• Digital Content Specialist (2012 - 2017)

Responsible for EHI-owned websites and applications, ensuring optimal user experience, content accuracy, functionality and adherence to brand style guides. Working closely with product managers and developers domestically and internationally to support sales goals.

• Managed existing pages with content updates and URL redirects.


• Responsible for page activations, special projects and troubleshooting.


• Focused on visual site content and how it, along with text, guided user experience and engagement.


• Launched localized sites for new branch locations worldwide by creating policies, content and image libraries and managing translations.


• Provided training and support for internal customers, domestically and internationally, on both Adobe Experience Manager and website issues.


• Managed contract employees to ensure guidelines were followed.


• Created training for internal team on web page creation.


• Responsible for Alamo.com, Nationalcar.com, Enterprise.com, Enterprisecarclub.co.uk, Enterpriseholdings.com, Enterprisetrucks.com, Enterprise International sites, Enterprise Franchisee sites and several others.

Visual Designer - July 2007 - September 2012

• Designed and maintained the look and feel for online apps and websites with intuitive graphic user interface (GUI) design and navigation.


• Created images, animations, interface components and prototypes for various websites.


• Collaborated with business analysts to ensure content accuracy.

• Competed against top national agencies to win web design jobs for multiple internal and external websites.


• Collaborated with A-B customers to devise and implement project plans to meet their goals, deadlines and budgets.


• Maintained Beeresponsible.com, FamilyTalkOnline.com, DesignatedDriver.com, ABLobby.com, 180saferide.com, Asianbud.com, Anheuser-Busch.com, Anheuser-Busch Intranet and Votenopropa.com.


• Ensured brand identity and functionality of all A-B sites.


• Provided Dreamweaver support for A-B employees.


• Meet and coordinate with A-B customers to devise and implement project plans to meet their goals and deadlines.


• Create intuitive interface design and navigation.


• Work with programmers to ensure sites are working properly.


• Provide cost and time estimates to customers.

Web Designer / Owner (January 2002 - August 2002)
Self Employed

• Designed websites for a number of small companies in the St. Louis Metro area.


• Acquired and maintained contract with etab international, focusing on building and designing an online point of purchase terminal that restaurant and bar patrons could use to place food and beverage orders and play games.


• Managed all aspects of business, including contract negotiation, web design, billing and accounts receivables.

Wave Technologies International, Inc. (January 1993 - December 2001)
Multimedia Graphic Designer (1998-2001)

• Led design efforts of a team of programmers, graphic designers and quality control engineers in the creation of CD- and web-based interactive training, resulting in a $40 million annual revenue stream.


• Created interface design, including navigational control system, for company’s flagship interactive learning products: operating system simulation software, exam prep software, digital video and online university.


• Created graphics (illustrations, photographs and computer-generated artwork) and managed the use of stock art.


• Enhanced training product effectiveness by programming, illustrating and integrating animations.


• Designed and programmed several company websites.


• Supervised contractor staff.


• Illustrated and designed Dilbert line of instructional materials while working closely with brand owners United Media.


• Created corporate graphic standards and designed to them.


• Met very aggressive deadlines.

Lead Graphic Designer (1993-1998)

• Created marketing materials including websites, online banner ads, comprehensive catalogs of products and services, product packaging, seminar invitations, full direct mail campaigns, newsletters, sales training materials and press kits which supported annual sales in excess of $30 million.


• Ideated marketing projects through brainstorming with team and creation of thumbnails and storyboards.


• Ran photo shoots in order to gather appropriate photos for marketing collateral.


• Illustrated many key themes for company, including the popular Club Wave line.


• Managed production process, including bidding and awarding print jobs as well as attending press checks.


• Designed Wave’s Online University website.

Freelance and Volunteer Projects (1993 - 2020)
Clients: Gracie Humaita, DePaul Medical Center, St. Louis Effort for Aids, Active Potential Rehabilitation Services, SS Carpets, Leadership Strategies Group LLC, ProTrain, Shearer Technologies, It’s Your Stuff!, Yellowbrick Technologies, Chemir Labs, Reel Impact, etab intl., Cypress Development, Sage Learning, Liberty Logistics, Viomax, Leadership Strategies Group, LLC., Assumption Church, S.S. Carpets, Active Potential Rehabilitation Services and Pro-Act Microbial.